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Services.
A Heavy Commercial Vehicles and Machinery
​QUALITY REPAIRS, MINIMAL DOWNTIME, DILIGENT ASSESSMENTS, ETHICAL RESULTS...​
Assessing the damage of Heavy Commercial vehicles and machinery is a specialist field that can be difficult for a number of reasons. Loss of use, parts availability, options, depreciation, customisation packages and non-standard nomenclatures are only some of the considerations HMV Assessing Services have learnt to address quickly and professionally.
HMV Assessing Services are highly experienced in both technical and economic aspects of the repair process, and are mindful of the personal hardship and financial stress caused when a heavy vehicle is off the road because of accident damage.
HMV Assessing Services loss Assessors make every effort to ensure that all repairs are of the highest standard and get the vehicle back on the road as quickly as possible.
Heavy Commercial and Machinery loss claims are Unique - they are different to Passenger and Light Commercial - therefore our staff at HMV Assessing Services are all experienced, dedicated professionals who monitor the claim from start to finish and ensure the assessment is complete and accurate before releasing it back to our clients.
Electronic lodgement of the notification into AutoIntegrity, a web-based assessing system linked to insurance companies, ensures one of our highly specialised assessors is appointed the same day the claim is lodged and can quickly and efficiently complete the assessment report.
At HMV Assessing Services we guarantee our reports are factual and not compromised by any association with repair or associated organisations.
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Campervans, RV'S and Camper Trailers.
Reasons given for choosing to own a Recreational Vehicle are convenience, family appeal, versatility, flexibility and attraction to the outdoors. Whatever the reasons, around one in ten households intends to buy an RV in the future.
To meet the expected demands in this market segment, HMV Assessing Services has implemented training and management procedures which ensure our assessing network has the necessary expertise and experience to maintain best practice service delivery when assessing these types of vehicles.
At HMV Assessing Services we are also very mindful of the stress and inconvenience caused by the accidental damage or loss of a Recreational Vehicle, because it nearly always happens when the vehicle is being used on holidays. To get the client back on the road as quickly as possible, HMV Assessing Services can have a highly experienced RV loss assessor on the job the same day as the loss is notified.
Agricultural Machinery and Equipment.
The loss of agricultural machinery or equipment can be a trying experience at any time, but can be particularly difficult if the loss or damage happens at a time critical to crop production, like planting or harvesting.
After notifying the loss all the client wants is for the machinery or equipment to be assessed and the claim settled as quickly as possible.
On the same day as the claim is lodged with HMV Assessing Services a highly experienced Assessing Coordinator will be in contact with your client.
From a harvester in Broome to a header in Eucla, or a fellerbuncher in Albany, our Heavy Motor and Machinery assessors have the experience and consideration necessary to deliver best practice customer service.
Our assessor will take every measure to ensure your client is back on the job in the shortest time possible. They will be kept informed at(delete) every step of the way and can be assured that the assessment will be accurate and transparent.
Cost Control.
Motor and machinery repair bills are never cheap, but often inaccurate. HMV Assessing Services will check and double check each repair invoice to ensure it’s the same as authorised by the loss assessor.
Peace of mind and confidence that the repair invoice, towing invoice or sublet invoice has been accurately and promptly checked, means the customer gets back on the road with as little fuss as possible and our client pays no more than the validated repair cost.
HMV Assessing Services Cost Control ensures the correct client excess has been deducted - the labour rates and paint rates are at the appropriate industry rates and the parts prices agree with any applicable client service level agreements.
Let our professional team at HMV Assessing Services thoroughly analyze the accident along with the repair estimates supplied to make sure you are paying for what you legally owe, and only what you owe. If there is some overlap that isn’t taken into account, we’ll find it. If there is some prior damage that needs to be removed, we’ll remove it. If there is a quality after-market or used part somewhere that is cost effective, we’ll spec it. If some betterment or depreciation needs to be applied on a wearable part, we apply it. Best of all, we’ll do it in a courteous manner and everyone we come into contact with during the claim process will be treated with the respect they deserve.